Risk Free Guarantee – Sheltowee Hammock Company

Risk Free Guarantee


Sheltowee offers some unique ways that make you feel good about throwing down your hard earned cash: #UniquelySheltowee 

Try out a hammock camping set-up with the Sheltowee Demo Program

Details coming soon

 

Buy with confidence with a 40 Day Guarantee.

If you receive your hammock and hate the color(s), we will exchange it for one you like within 40 days of the shipment date.

If you find that hammock camping just isn't for you we can refund your purchase within 40 days of the shipment date*.

If you are unhappy for any reason, contact us and we will do our best to assist you.

When processing returns or exchanges the customer is responsible for all shipping charges. You must contact us before returning merchandise.

  

Feel good about your investment with our Warranty.

If there is damage to your hammock due to an error in production, we will repair it or provide you with a timely replacement.*
If there is damage to your hammock due to extended use, we will repair it.**
Because of the unique nature of orders customized beyond what is available through the site, the standard warranty does not apply.

 *Hammocks must be in like new condition to be eligible for return. Sheltowee products are fully warranted to the original owner against defects in materials and workmanship for the lifetime of the product. This warranty does not cover damage due to accident, improper care, misuse, negligence, etc. Our warranty does NOT cover damage done by a washer or dryer. If a refund is issued more than 60 days from the original order date, you may need to have a PayPal account in order to receive the refund.

**Reasonable fees may apply. Not all damage is repairable.